Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

Who we are and how to contact us

We are sashmanuk,a property maintenance company specializing in renovating, manufacturing and installing timber sash window.

To contact us please us the details on our contact page.

BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you confirm that you accept our terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site to reflect changes to our services, and our business priorities. We will try to give you reasonable notice of any major changes.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

RULES ABOUT LINKING TO OUR SITE

You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Estimates and orders

Estimates are valid for a set period of time specifically to your project,3 months or 6 months. Jobs/tasks that are set priced do not have a time limit but can be update, adjusted at any time if required. Estimates are delivered via email of letter. Orders from our shop are posted out the next working day where possible.

Viewings and surveys

Viewings are usually carried out within 48 hours where possible unless arranged for a specific day and time. Surveys are carried out by our assessors .If required we reserve the right to remove, architraves, beading and linings ,plaster at time of survey in order to establish correct manufacturing dimensions. Any damage will be made good upon installation.

Payments

Payments that are due are shown on each invoice. Usually a 50% down payment is required followed by the remaining balance on completion unless otherwise agreed upon.

Any discounts or offers that are available through any promotion that we may offer does not entitled you to any reduction in price after the works/project has been agreed beforehand.

Delivery of goods

We will do our best to deliver products on the day or time scheduled but understand these are just estimated.

Charity

Our yearly draw conditions. Projects valued £2,500 or more will be entered automatically unless otherwise advised by customer(s).Draw only valid if 25 projects of the value of £2,500 or more have been carried out within that one year period.

Your Privacy

Please rest assured, your privacy will be respected and kept secured always

Cancellation

Once agreement has been entered and finalized. You may cancel the agreement no later than 14 days notice in writing after the date on which it was concluded. Your deposit will be returned subject to a deduction ranging from 5% to 20% depending on size of project and costs already spent. If works has been carried out and we deem we would occur losses a higher percentage from the deposit amount will be retained.

 

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